Option 1 — Delete from the app
- Open the BUSSYY app and sign in.
- Go to Settings → Account privacy.
- Tap Delete account and confirm. You are signed out and the account stops working straight away. We keep it for 30 days, so if you change your mind, contact us within that time to restore it.
Option 2 — Request by email
Prefer to request deletion here? Fill in the form below. It opens your email app with a pre-filled request to our privacy team. Use the same email address registered with your account so we can verify the request.
What gets deleted
When your request is verified and processed, we permanently remove:
- Your profile, name, photo, contact details, addresses and description.
- Your public provider profile and its share link.
- Your job posts, offers, bookings, chat messages and reviews.
- Your device, location and push-notification records.
- Your KYC details and uploaded identity documents.
What we may retain
Certain records must be kept to comply with legal, tax and accounting obligations — for example, transaction and invoice records tied to completed payments. These are retained only as long as the law requires and are then deleted or anonymized.
Timeline
We confirm receipt of your request and complete deletion within 30 days. You will receive an email confirmation once your account has been removed.
Need help?
Contact us any time at helpdesk@bussyy.com. See also our Privacy Policy.